We are super excited to announce the appointment of Zoe Bates as Client Services Director.

With a key focus on enhancing the client experience, Zoe will oversee all internal departments to ensure our team continues to deliver the best possible service.

Zoe joins Reech having previously worked as a Director of Client Success for a Digital Marketing Agency in Lichfield, focusing on the client experience, relationship, development and retention. Zoe first cut her teeth in digital marketing back in, 2004 as a PPC account manager, working alongside brands such as First Choice. Having developed a strong awareness for Digital Marketing, Zoe will bring a wealth of knowledge and experience to strengthen our fast-growing in-house Digital Services, including SEO and Social Media Management.

I am really excited to join Reech. As a Shropshire girl born and bred, I am proud to join a full-service Shrewsbury agency with such a focus for helping businesses in the local county. My role will focus on supporting the internal teams to drive client success, develop retention and ensure client delight and I’m excited to take Reech’s success to the next level.

Zoe Bates, Client Services Director

We are excited to welcome Zoe to Reech, particularly as we approach our 11th birthday. Zoe’s understanding of client success will enable us to streamline our internal processes to ensure we are delivering fantastic marketing support to our clients. With the introduction of our new Digital services earlier this year, Zoe’s experience will allow us to further enhance our digital offering.”

Rob Hughes, Managing Director at Reech