Reech is looking for a Business Development Assistant with the passion, drive and enthusiasm to learn about marketing.

Summary

The primary function of this department is to drive new business leads, clients and revenue for the agency. This role will be varied supporting across an abundance of tasks and you will be responsible for:

  • Carrying out general administrative duties and communicate effectively
  • Answering the telephone in a professional manner
  • Managing reception area and look after visitors in a pleasant efficient manner
  • Researching prospects provided by the wider team
  • Calling existing and new prospects to identify needs
  • Book appointments for MD with the decision-maker
  • Answering incoming calls from prospective customers
  • Asking pertinent questions to understand the prospects requirements
  • Record prospects and call data accurately in our CRM system
  • Creating and updating proposals and pitch documents
  • Conducting research on prospects and competitors to help formulate proposals.

Opportunities

Across the agency, we have four departments: Client Relations, Digital, Design and Development. Working within Business Development offers the opportunity to gain knowledge covering:

  • Reech’s approach to selling our services
  • Training on our services (Digital Marketing, Web Development, Photography and Design)
  • Reech’s approach to strategic planning and research
  • Client Communication tools (email and telephone)
  • Management of new business pipelines
  • How to complete sales to delivery handovers
  • Reech Communication tools (Slack)
  • Reech’s’ use of Microsoft Outlook, Word, Excel
  • Asking sales questions that convert
  • Quoting for new sales opportunities
  • Management of Reech’s content management system
  • Creation and design of proposals and pitches.

Essential skills, experience and qualifications

  • Experience in business development or sales role
  • Understanding of marketing & sales theory
  • Excellent communication and presentation skills
  • Patient and able to handle customer rejection
  • A passion for providing excellent customer service
  • Excellent telephone manner and confidence
  • Competent use of Microsoft Outlook, Word, Excel
  • Strong interpersonal and communication skills
  • Self-motivated and work towards strict deadlines
  • Ability to solve problems quickly and completely
  • Ability to multi-task and stay organised
  • Analytical and inquisitive, excellent attention to detail.

Details

  • 25 hours per week
  • Office opening hours are Monday-Friday (9am-5.30pm). Contracted 25 hours will be split over the 5 days