Jobs: Head of Client Growth

Head of Client Growth

Are you a passionate and strategic account director or sales manager looking to make your next career move? Do you have the drive and tenacity to succeed in a strategic sales role? Reech are looking for someone to drive forward the rapid sales growth of Shropshire’s leading marketing agency. If this sounds like you, you could be the perfect fit for Reech.

Reporting to the founder of the business, and working alongside the marketing team, you will be responsible for pursuing new business opportunities, and supporting with existing client growth.

You will play a vital role in the development of revenue growth for the agency, focussing primarily on Shropshire and the Midlands region, helping the business deliver against an exciting and ambitious vision.

This is an excellent opportunity for a strategy-focused marketing professional to join a well-established and exciting marketing agency.

Who we are:
Reech, established in 2009, is fast becoming Shropshire’s leading full-service marketing agency. We provide branding, design, digital, photographic and marketing services to predominantly B2B businesses, often acting as their outsourced marketing department.
If successful you will join a talented, close-knit and fun-loving team, who work in a highly collaborative way sharing ideas, knowledge and best practice.
We offer the chance to develop and grow within a highly skilled and dedicated team, whilst delivering unique, exciting, and often challenging projects in the UK and abroad.

The role:
Working alongside our Managing Director, Creative Director, Client Services Director, and Technical Director you will be responsible for growing the company’s revenue through new and existing client opportunities.
You build and nurture your own pipeline via prospecting and networking, growing our client base and revenue through the strategic sales of traditional and digital marketing services; SEO, Social Media Advertising and PPC, branding, design, and bespoke websites.
This role also involves building a team, with line management of a Client Growth Executive.
This role will ideally suit someone from an agency, digital or marketing background and offers an excellent working environment as well as a fantastic package with good rates of commission.

• Proactively develop a sales pipeline to promote the benefits of marketing and convert new business.
• Handling inbound and client enquiries, ensuring repeat business, and identifying upsell opportunities.
• Working with the Client Services Director and Heads of Departments to nurture existing client’s growth through strategic up or cross selling of services.
• Source relevant networking events and build them into your lead sourcing activities.
• Attend trade shows and conferences to represent Reech and source leads.
• Conduct telemarketing to follow up on marketing activities and clean contact databases.
• Creating proposals, presenting to clients, and closing deals.
• Ability to conduct incisive desk research into sectors, target companies, and individual prospects.
• Working closely with marketing, you will follow up campaigns, and telemarketing as part of lead generation activities.
• Assist with tenders and RFIs that may lead to new business.
• Complete administrative tasks as required i.e., managing CRM, creating new contracts.
• Maintain internal systems, ensuring they are kept up to date with the latest sales activity.

Leadership & Team Responsibilities
• Line management of Client Growth Executive
• Continual development of Client Growth Executive marketing and sales knowledge
• Attract, develop, and retain talent, building a track record of developing leaders
• Contribute to the overall business profile on social channels through thought leadership, professional excellence, and innovations above and beyond our competitors
• Work closely with the Board to help establish and achieve sales targets

• Proven track record in business development, achieving ambitious revenue targets.
• Minimum 2 years’ experience operating in a business development role.
• Working knowledge of both traditional and digital marketing.
• Have a strong and well-established network to bring to the role.
• Articulate and confident communicator – ability to think quickly and creatively.
• Exemplary client service skills with ability to maintain and extend client relationships
• An instinct for creative selling – we’re not working from scripts, and you will be expected to create tailored approaches for each prospect.
• Superb communication skills, both verbally and written.
• A desire to work in a close knit, highly successful team with clear accountability.
• Bags of energy and dedication, with the ability to thrive in a fluid and entrepreneurial environment.
• Have self-motivation and the desire to exceed set targets and objectives.

Benefits will include:
• Permanent role;
• Competitive salary and commission;
• Pension scheme;
• 28 days annual leave, including bank holidays;
• Christmas holidays off (we are closed!);
• Support, training, and guidance;
• Your birthday off (yes, the whole day!) once you’ve been with us for a little while;
• A modern, relaxed working environment with awesome staff benefits.

Salary and how to apply:

• Job Type: Full-time
• Salary: Negotiable, depending on experience
• When applying please submit your CV and covering letter to [email protected]